About this role
Help Desk Specialist at Concept Plus Careers. Location: United States. Role: assist users, handle tickets, update records Requirements: Strong communication, solid computer skills; help desk or customer service experience; MS Office familiarity; associate degree or higher; ServiceNow familiarity; eligible for Public Trust. Category: Information Technology Seniority: Entry Level Tools: ServiceNow, Microsoft Office Certifications: public trust clearance eligibility Commitment: Full Time Workplace: Remote Languages: English