About this role
Monitoring Technical Support Specialist Bilingual Spanish at Benefits Information. Location: Aurora, Illinois, United States. Role: processing alerts, troubleshooting issues, accepting calls Requirements: High school diploma, US citizenship, 2+ years IT support experience preferred, bilingual English/Spanish, Microsoft Word/Excel proficiency, intermediate troubleshooting and customer support skills. Category: Customer Service Seniority: Entry Level Tools: Microsoft Word, Microsoft Excel, iPad Commitment: Full Time Workplace: Onsite Languages: English, Spanish