About this role
Monitoring Technical Support Specialist at Benefits Information. Location: Anderson, Indiana, United States. Role: processing alerts, troubleshooting issues, providing support Requirements: High school diploma/GED, 2+ years IT support or helpdesk experience preferred, bilingual English/Spanish, US citizenship and 3 of last 5 years residence in US, Microsoft Word/Excel proficiency, strong troubleshooting and communication skills. Category: Customer Service Seniority: Entry Level Tools: Microsoft Word, Microsoft Excel Commitment: Full Time Workplace: Onsite Languages: English, Spanish