About this role
Product Support Specialist at Cornerstone OnDemand. Location: Hyderabad or Pune. Role: providing support, troubleshooting issues, documenting cases Requirements: Bachelors in CS or equivalent, 1-3 years customer-facing application support (SaaS preferred), experience with access management/SSO, familiarity with SaaS/cloud/FTP/SMTP/HTML, strong communication and problem-solving skills; willing to work US shifts. Category: Customer Service Seniority: Entry Level Tools: Cornerstone OnDemand, Cornerstone Galaxy, CRM, Salesforce, FTP, SSO, SMTP, HTML Commitment: Full Time Workplace: Onsite Languages: English