About this role
Customer Support Specialist (Centric Planning & Pricing), APAC at Centric Software. Location: Shanghai, Shanghai, China. Role: handling tickets, troubleshooting issues, updating documentation Requirements: 1-2 years customer support experience (SaaS preferred); Bachelor's or equivalent; SQL required; Python/JavaScript helpful; familiarity with Zendesk, Jira or Salesforce; strong communication and problem-solving skills. Category: Customer Service Seniority: Entry Level Tools: Zendesk, Jira, Salesforce, SQL, Python, JavaScript Commitment: Full Time Workplace: Remote Languages: English