About this role
Customer Care Specialist at Bank of Hawaii. Location: Kapolei, Hawaii, United States. Role: providing service, resolving inquiries, processing requests Requirements: High school diploma or equivalent; 1+ years customer service experience (call center/banking preferred); proficiency with Microsoft Outlook, Word, Excel, PowerPoint and bank systems; must complete call center training/certification; strong verbal/written communication and ability to meet interaction/AHT/QM targets. Category: Customer Service Seniority: Entry Level Tools: Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Bankoh by Phone, e-Bankoh Online & Mobile Banking, ATMs Certifications: call center Commitment: Full Time Workplace: Onsite Languages: English