About this role
IT Process Excellence Specialist at Galderma. Location: Krakow, Poland, Poland. Role: Oversee processes, Define KPIs, Collaborate stakeholders Requirements: Experience in ITSM/process governance, ITIL certification preferred, KPI/SLAs, cross-functional collaboration, global environment. Category: Information Technology Seniority: Mid Level Tools: ITIL, ITSM, SIAM, KPI dashboards Commitment: Full Time Workplace: Hybrid Languages: English