About this role
Technical Support Specialist at SLR Consulting. Location: New York, New York, United States. Role: resolving incidents, managing endpoints, repairing hardware Requirements: 2+ years desktop/desk-side Tier-2 support experience; hands-on Windows 10/11, imaging, Intune/Endpoint Manager, Azure AD/Microsoft Entra ID, Microsoft 365, hardware break/fix, and strong communication/documentation skills. Category: Information Technology Seniority: Entry Level Tools: Windows 11, Windows 10, Microsoft 365, Azure AD, Microsoft Entra ID, Microsoft Intune, Microsoft Endpoint Manager, SCCM/ConfigMgr, Windows Autopilot, BitLocker, Teams, Outlook, OneDrive, Office, macOS, ITIL 4 Certifications: itil 4 foundation, md-102, sc-900, comptia a+, comptia network+ Commitment: Full Time Workplace: Hybrid Languages: English