About this role
Technical Support Specialist at Pattern. Location: Lehi, Utah, United States. Role: Own technical support, Lead triage, Troubleshoot SaaS issues Requirements: 1+ years in SaaS/Technical Support; Bachelor's degree or equivalent experience; strong troubleshooting; cross-functional collaboration; experience with SaaS tools and APIs. Category: Information Technology Seniority: Mid Level Tools: Zendesk, ClickUp, Asana, APIs, GitHub, Cursor, AI tools, Pattern-developed platforms Commitment: Full Time Workplace: Hybrid Languages: English