About this role
Support Specialist at VivSoft Technologies. Location: Herndon, Virginia, United States. Role: troubleshooting applications, monitoring systems, resolving incidents Requirements: Active DoD Secret clearance, 3+ years IT operations/support (Tier 2/3) in federal or enterprise environments, ITIL and DoD 8140/8570(Security+) certifications, AWS/cloud experience, ITSM ticketing, root-cause analysis, on-call availability. Category: Information Technology Seniority: Mid Level Tools: AWS, AWS GovCloud, CloudWatch, GuardDuty, ITSM, VPN, ENBUILD Platform Certifications: itil, security+, dod 8140/8570 Commitment: Full Time Workplace: Remote Languages: English