About this role
Retention Specialist at SpotOn. Location: Mexico City, Mexico City, Mexico. Role: preventing churn, managing interactions, assessing risk Requirements: Bachelor's degree required, 2+ years in customer success/account management, bilingual English/Spanish, experience with payment processing or SaaS, strong communication, problem-solving, and Salesforce experience. Category: Customer Service Seniority: Entry Level Tools: Salesforce Commitment: Full Time Workplace: Hybrid Languages: English, Spanish