About this role
Support Specialist at Advanced Monitored Caregiving Inc.. Location: Louisville, Kentucky, United States. Role: providing support, troubleshooting device, documenting interactions Requirements: Assist patients and caregivers with telehealth device setup, troubleshoot issues, and address service inquiries in a remote call center. Category: Customer Service Seniority: Mid Level Tools: CRM, Telehealth platform, Remote patient monitoring, Bluetooth troubleshooting, Modem troubleshooting Commitment: Full Time Workplace: Remote Languages: English, Spanish