About this role
Tier 1.0 Help Desk Specialist at Cayuse Technologies. Location: Pendleton, Oregon, United States. Role: fielding requests, documenting tickets, troubleshooting incidents Requirements: High school/GED, 1 year help desk or customer service experience, familiarity with ITIL, ticketing tools (Remedy/Service Now), MS Office proficiency, Secret security clearance, able to pass background checks. Category: Information Technology Seniority: Entry Level Tools: Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Adobe Acrobat, Remedy, Service Now Certifications: itil foundation, secret security clearance Commitment: Full Time Workplace: Onsite Languages: English