About this role
Renewals Specialist (AUS Hours) at The Access Group. Location: Kuala Lumpur, Kuala Lumpur, Malaysia. Role: managing cancellations, engaging customers, retaining customers Requirements: 1+ years in sales/proactive customer service or retention; fluent English; strong communication, problem-solving and resilience; CRM experience (Salesforce preferred); able to meet retention KPIs; working Australian hours. Category: Sales Seniority: Entry Level Tools: Salesforce Commitment: Full Time Workplace: Hybrid Languages: English