About this role
Support Specialist at Zocks. Location: Denver, Colorado, United States. Role: troubleshooting issues, driving adoption, channeling feedback Requirements: 2+ years client-facing experience (2-5 preferred); proven technical troubleshooting; passion for applied AI; prompt-engineering and advisor tech stack experience a plus; strong written/verbal communication and security-first handling of PII. Category: Customer Service Seniority: Entry Level Tools: Zocks AI platform, Intercom, Wealthbox, Redtail, Orion, Google Workspace, Slack, Zoom Commitment: Full Time Workplace: Hybrid Languages: English