About this role
Customer Operations Lead Specialist at SITA Switzerland Sarl. Location: Bangkok, Bangkok, Thailand. Role: managing operations, monitoring performance, coordinating teams Requirements: Experience in IT/service management and customer-facing operations, SLA delivery, incident/problem management, enterprise systems support; degree in IT/CS/Engineering; ITIL or similar certifications desirable; English and Thai proficiency required. Category: Information Technology Seniority: Mid Level Tools: ITIL, SPRM, LinkedIn Learning, Microsoft Enterprise Skills Initiative, Pluralsight, Harvard Business Publishing, Airport Council International Certifications: itil, incident management Commitment: Full Time Workplace: Hybrid Languages: English, Thai