About this role
After Care Specialist at Tempurpedic. Location: Hayes, England, United Kingdom. Role: managing returns, answering calls, updating D365 Requirements: Provide post-delivery customer care via outbound calls, manage returns and refunds, update D365 records, respond to chat/social media/Trust Pilot, troubleshoot issues, and deliver training; strong communication, organization, and customer-service skills; work 40 hrs/week covering 08:00–19:00 Mon–Sun. Category: Customer Service Seniority: Mid Level Tools: D365, Trust Pilot Commitment: Full Time Workplace: Onsite Languages: English