About this role
IT Operations Specialist at Unitytech. Location: Bengaluru, Karnataka, India. Role: providing support, troubleshooting hardware, managing incidents Requirements: 2-3 years IT support experience, proficiency with Windows and macOS, ITSM/ticketing tools (Freshservice/ServiceNow/Jira), MDM experience, support for Zoom/Slack/Google Workspace, strong English communication, willingness to work rotational shifts and public holidays. Category: Information Technology Seniority: Entry Level Tools: Freshservice, ServiceNow, Jira, Windows, macOS, Zoom, Slack, Google Workspace, Autopilot, Intune, DEP, SimpleMDM, Linux, PowerShell, Bash, Python Certifications: itilv4, comptia a+ Commitment: Full Time Workplace: Onsite Languages: English