About this role
End User Support Specialist at Krispy Kreme. Location: Charlotte, North Carolina, United States. Role: Troubleshoot issues, Escalate incidents, Update KB Requirements: 2+ years in a helpdesk/IT support role; strong problem-solving; knowledge of computer systems, mobile devices, hardware/software; excellent communication; customer service oriented. Category: Information Technology Seniority: Mid Level Tools: Windows, Mobile devices, Hardware, Software, Knowledge base Commitment: Full Time Workplace: Hybrid Languages: English