About this role
Telecommunications Specialist at CAA Club Group. Location: Thornhill, Ontario, Canada. Role: implement telephony, maintain systems, support tickets Requirements: 5+ years in telecommunications, contact center apps, carrier voice; Avaya AURA/ACD expertise; strong networking and VoIP knowledge. Category: Information Technology Seniority: Mid Level Tools: Avaya AURA, Avaya Communication Manager, Session Manager, Session Border Controller, Avaya Aura Messaging, Avaya Aura Contact Center, Workforce Optimization, Workforce Management, VoIP, SIP, H.323, G.711, G.729, G.722, RTP, RTCP, TCP/IP, Microsoft Office 2016, Office 365, Skype for Business Certifications: ccna, comptia Commitment: Full Time Workplace: Onsite Languages: English