About this role
Retail Support Specialist at DSI. Location: Bolingbrook, Illinois, United States. Role: resolving inquiries, troubleshooting devices, documenting interactions Requirements: Strong customer service and communication skills; ability to handle escalations, multitask across complex systems, and work flexible hours (evenings, weekends, holidays). Retail or wireless/technical support experience preferred. Category: Customer Service Seniority: No Prior Experience Required Commitment: Full Time Workplace: Onsite Languages: English