About this role
Technical Account Specialist at Interra Health. Location: Boston, Massachusetts, United States. Role: accept calls, gather details, escalate cases Requirements: Associate’s degree or equivalent experience; 2+ years software/IT support; proficient in MS Office; experience with case management tools; strong communication; remote work ability. Category: Information Technology Seniority: Mid Level Tools: Microsoft Office Suite, Salesforce, ServiceNow, Zendesk Commitment: Full Time Workplace: Remote Languages: English