About this role
CX - Operations Specialist at Tabby. Location: Cairo, Egypt, Egypt. Role: Own tickets, Investigating data, Communicating responses Requirements: Experience in financial operations; strong financial literacy; fluent written Arabic and English; ability to investigate without a script; clear written communication; autonomous decision-making within policy; emotional maturity. Category: Customer Service Seniority: Mid Level Tools: CRM tools, Zendesk, Freshdesk, Salesforce Service Cloud Commitment: Full Time Workplace: Onsite Languages: Arabic, English