About this role
Operations Specialist at VGW Australia. Location: Sydney, New South Wales, Australia. Role: Optimize tools, Support escalations, Maintain knowledge base Requirements: 3+ years in operations supporting online customer service; CRM tools proficiency; 2+ years in large-scale ops; mentorship/coaching; Braze; Salesforce or similar CRM experience. Category: Information Technology Seniority: Mid Level Tools: Braze, Salesforce, CRM platforms Commitment: Full Time Workplace: Hybrid Languages: English