About this role
Customer Care Specialist - Dutch or German (Full remote, Freelancer) at Pnlfin. Location: Bulgaria or Serbia or Montenegro or Hungary or Netherlands or Germany or France or Italy or Spain or Cyprus. Role: handling calls, resolving issues, documenting interactions Requirements: Native or fluent Dutch or German, minimum 6 months customer care experience, phone/chat/email support, strong communication, empathy, problem-solving, and ability to work shifts between 07:00-19:00 CET with occasional weekends. Category: Customer Service Seniority: Entry Level Commitment: Contract Workplace: Remote Languages: Dutch, German, English