About this role
Scheduling Specialist at IKEA. Location: Tempe, New South Wales, Australia. Role: managing schedules, planning activities, providing insights Requirements: Expertise in workforce management, demand/capacity planning, scheduling and intraday operations; experience with Verint, Dialog/Genesys, Excel and PowerPoint; strong analytical and stakeholder skills. Category: Customer Service Seniority: Mid Level Tools: Verint, Dialog, Genesys, Microsoft Excel, Microsoft PowerPoint Commitment: Full Time Workplace: Hybrid Languages: English