About this role
Specialist - IT Operations at Bristlecone. Location: Pune, Maharashtra, India. Role: communicating issues, delivering support, documenting incidents Requirements: Bachelor's in CS/IT, 1–3 years in IT service desk/technical support, basic ITIL knowledge, experience with ServiceNow/BMC Remedy/Freshservice and Microsoft Office, strong problem-solving and communication skills. Category: Information Technology Seniority: Entry Level Tools: ServiceNow, BMC Remedy, Freshservice, Microsoft Excel, Microsoft Word, Microsoft PowerPoint Commitment: Full Time Workplace: Hybrid Languages: English