About this role
IT Support Specialist I at EquipmentShare. Location: Columbia, Missouri, United States. Role: responding requests, troubleshooting devices, documenting tickets Requirements: 1+ years help-desk or customer service experience; working knowledge of Windows/macOS, mobile devices, printers, AV, and network troubleshooting; strong customer service and documentation skills; ITSM/ITIL and certifications a plus. Category: Information Technology Seniority: Entry Level Tools: Windows, macOS, iOS, Android, Slack, T3, ITSM, ITIL Certifications: a+, itf, itil, net+ Commitment: Full Time Workplace: Onsite Languages: English