About this role
IT Specialist at MY WIRELESS PR, LLC. Location: Guaynabo, Puerto Rico, Puerto Rico. Role: triaging tickets, troubleshooting hardware, supporting projects Requirements: Entry-level IT support for retail locations providing Level 1 troubleshooting, ticket intake, issue triage, escalation, basic hardware/network/UCaaS support, and assistance on projects under supervision. Category: Information Technology Seniority: Entry Level Tools: UCaaS, VoIP, CCTV Commitment: Full Time Workplace: Onsite Languages: English