About this role
Voice Specialist at Demant Group. Location: Szczecin, West Pomeranian Voivodeship, Poland. Role: providing support, monitoring platforms, managing infrastructure Requirements: Experience administering enterprise telephony/UC platforms (Microsoft Teams Voice, Genesys Cloud), hands-on SIP/SBC work, SIP/RTP troubleshooting, voice quality monitoring, ITIL processes, and fluent English. Category: Information Technology Seniority: Mid Level Tools: Microsoft Teams Voice, Genesys Cloud, Wireshark, SBC monitoring suites, call analytics dashboards Commitment: Full Time Workplace: Hybrid Languages: English