About this role
Fraud Specialist at Citi. Location: Jacksonville, Florida, United States. Role: investigating fraud, handling calls, verifying charges Requirements: 1+ year relevant experience (1-3 years preferred), minimum 1 year customer service experience, ability to handle inbound/outbound calls, strong attention to detail, clear written and verbal communication, and unbiased decision-making. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Hybrid Languages: English