About this role
Service Management Specialist (Targeted) at The University of Sydney. Location: Darlington or Camperdown or Sydney. Role: coordinating resolution, improving processes, building relationships Requirements: Experience in service management or ICT, familiarity with ServiceNow/Jira/Clarity/Power BI, strong process improvement, reporting and stakeholder engagement skills, and understanding of ITIL/service management principles. Category: Information Technology Seniority: Mid Level Tools: ServiceNow, Jira, Clarity, Power BI Commitment: Full Time Workplace: Onsite Languages: English