About this role
(Senior) Technical Specialist (all genders) at init AG. Location: Mainz, Rhineland-Palatinate, Germany. Role: support users, analyze tickets, maintain knowledge Requirements: Experience in 1st/2nd level support, ITIL, Agile; degree in CS or IT or equivalent vocational training; 5+ years relevant experience; strong analytical, team player; German and English proficiency; Jira/Confluence/Miro; knowledge of AI chatbots. Category: Information Technology Seniority: Senior Level Tools: Jira, Confluence, Miro, AI Chatbots Certifications: itil Commitment: Full Time, Part Time Workplace: Hybrid Languages: German, English