About this role
(Senior) Technical Specialist (all genders) at init. Location: Munich, Bavaria, Germany. Role: Provide support, Analyze tickets, Create knowledge articles Requirements: Senior Technical Specialist with ITIL knowledge, strong 1st/2nd level support, Jira/Confluence, agile mindset; 5+ years relevant experience; degree in CS or Business Informatics or equivalent apprenticeship. Category: Information Technology Seniority: Senior Level Tools: Jira, Confluence, Miro, AI Chatbots Certifications: itil, agile Commitment: Full Time, Part Time Workplace: Hybrid Languages: German, English