About this role
Hyphen Client Success Specialist at Healthfirst. Location: New York City or New York or New Jersey or Connecticut or United States. Role: supporting clients, implementing solutions, creating documentation Requirements: Associates degree or equivalent experience; 2+ years client support/customer success experience (preferably Healthcare IT or pharmacy); training development; CRM/ticketing/knowledge tools (ServiceNow, Jira, SharePoint); ability to travel to client sites. Category: Customer Service Seniority: Entry Level Tools: ServiceNow, Jira, Microsoft SharePoint, Microsoft Office, Microsoft Visio, EHR Commitment: Full Time Workplace: Hybrid Languages: English