About this role
Construction Support Specialist at Gateway Fiber. Location: O'Fallon, Missouri, United States. Role: managing inquiries, coordinating escalations, creating tickets Requirements: High school diploma or equivalent; 1-3 years customer support experience (construction/telecom preferred); strong communication, troubleshooting, organization, and ticketing/CRM familiarity. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English