About this role
Program Specialist (Statewide) at Texas Workforce Commission. Location: Austin, Texas, United States. Role: answering calls, training staff, leading team Requirements: Existing TWC employee only. Program Specialist I: 6 months public/private agency policy work; Program Specialist II: 1 year. Requires call-center customer service, training/lead duties, Microsoft Office, FileNet, CAST, CAPES, EDGE; TWC Accounts Examiner experience preferred; bilingual (English/Spanish) preferred. Category: Project and Program Management Seniority: Entry Level Tools: Microsoft Word, Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint, FileNet, CAST, CAPES, EDGE Commitment: Full Time Workplace: Onsite Languages: English