About this role
Senior Customer Care Specialist at Jj. Location: Jacksonville, Florida, United States. Role: answering calls, resolving issues, processing orders Requirements: High school diploma required (bachelor's preferred); 2+ years as a J&J Vision Care Customer Care Specialist; strong written and oral English; Microsoft Suite, SAP/ERP skills; customer service, analytical, and coaching abilities. Category: Customer Service Seniority: Entry Level Tools: Microsoft Suite, SAP, ERP Commitment: Full Time Workplace: Hybrid Languages: English, Spanish, French