About this role
Specialist CSX at Henkel. Location: Almaty, Almaty Region, Kazakhstan. Role: managing customers, entering data, building relationships Requirements: Customer-facing specialist responsible for OTC and customer service management, CRM data entry, using SAP and Service Cloud, driving CSAT, collaborating cross-functionally, and using KPIs to monitor performance. Category: Customer Service Seniority: Mid Level Tools: SAP, Service Cloud, CRM Commitment: Full Time Workplace: Hybrid Languages: English