About this role
Escalation Specialist at ECAM Technologies Corporation. Location: Pasig, Metro Manila, Philippines. Role: managing escalations, documenting incidents, communicating authorities Requirements: Manage multiple escalations, follow client protocols, communicate with authorities and colleagues, write incident reports, work shifts, and use Microsoft Office for documentation. Category: Protective Services Seniority: Mid Level Tools: Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint Commitment: Full Time Workplace: Onsite Languages: English