About this role
Customer Technical Support Specialist at Guardian Alarm. Location: Southfield, Michigan, United States. Role: answering calls, resolving issues, diagnosing systems Requirements: High school diploma/GED, 1-2 years customer service experience required, 1 year technical experience preferred, strong communication, problem solving, and computer skills; ability to learn products and work in a 24/7 call center. Category: Customer Service Seniority: Entry Level Tools: MAStermind, CRM Commitment: Full Time Workplace: Onsite Languages: English