About this role
Customer Technical Support Specialist at Guardian Alarm. Location: Southfield, Michigan, United States. Role: answering calls, troubleshooting systems, documenting interactions Requirements: Provide technical support for residential and commercial security and fire alarm systems; troubleshoot and remotely program devices; use MAStermind and CRM; 1-2 years customer service/technical experience; high school diploma; strong communication skills. Category: Customer Service Seniority: Entry Level Tools: MAStermind, CRM Commitment: Full Time Workplace: Onsite Languages: English