About this role
External Support Specialist at Sun, Inc.. Location: Southfield, Michigan, United States. Role: providing support, troubleshooting issues, documenting processes Requirements: High school diploma/GED, 2 years customer service, 1 year remote-user issue resolution, help desk experience preferred, CompTIA A+ preferred, strong Windows and Microsoft Office skills, communication and multitasking, flexible schedule incl. evenings/weekends. Category: Customer Service Seniority: Entry Level Tools: Windows, Microsoft Office Certifications: comptia a+ Commitment: Full Time Workplace: Onsite Languages: English