About this role
Technical Product Support Specialist at Gogo. Location: Melbourne, Florida, United States. Role: troubleshooting networks, supporting customers, testing products Requirements: Provide technical support for satellite, air-to-ground and telephony networks; troubleshooting hardware/software; 1–2 years technical or customer support experience; STEM degree or equivalent; shift availability. Category: Information Technology Seniority: Entry Level Tools: Cisco, Inmarsat, Iridium, ViaSat, Gogo ATG, VHF datalink, Microsoft Office, CRM Commitment: Full Time Workplace: Hybrid Languages: English