About this role
Conversational Specialist AI at Roompot. Location: Goes or Amsterdam. Role: manage performance, optimize flows, integrate systems Requirements: 3–5 years in Customer Service/Experience or digital service; experience with chatbot platforms, KPI management, and system integrations ( Salesforce, Genesys, Maxxton ); HBO/WO level; hospitality/e-commerce background preferred. Category: Information Technology Seniority: Mid Level Tools: Salesforce, Genesys, Maxxton, Chatbot platforms Commitment: Full Time Workplace: Hybrid Languages: Dutch, English