About this role
Customer Support Specialist - Sage HCM at Sage. Location: Newcastle upon Tyne, England, United Kingdom. Role: investigating cases, resolving issues, documenting findings Requirements: Experience supporting HRIS/HCM or payroll solutions, strong troubleshooting and root-cause analysis, Level 2 technical support and defect escalation experience preferred, excellent communication and customer-facing skills. Category: Customer Service Seniority: Mid Level Tools: Sage HCM Commitment: Full Time Workplace: Hybrid Languages: English