About this role
IT Help Desk Specialist II at Wisconsin. Location: Madison, Wisconsin, United States. Role: troubleshooting issues, managing workstations, supporting users Requirements: Two+ years providing end-user technical support on Windows and Mac, installing/troubleshooting hardware and software, supporting Microsoft 365 and business applications, strong customer service and communication skills. Category: Information Technology Seniority: Entry Level Tools: Windows, Mac, Microsoft 365, Adobe, Active Directory, Microsoft Intune, Jamf, Web Conferencing, CMDB, VoIP Commitment: Full Time Workplace: Onsite Languages: English