About this role
Call Center Specialist at Monument Health. Location: Rapid City, South Dakota, United States. Role: answering calls, scheduling appointments, verifying insurance Requirements: High school diploma/GED required. Preferred 1-3 years call center experience. Must handle inbound patient calls, schedule appointments in EHR, verify insurance, document interactions, and comply with HIPAA. Category: Customer Service Seniority: Entry Level Tools: EHR Commitment: Full Time Workplace: Onsite Languages: English