About this role
Customer Resolutions Specialist Claims at Hastingsdirect. Location: Leicester, Leicestershire, United Kingdom. Role: investigating complaints, resolving complaints, delivering service Requirements: Experience in FCA-regulated complaints or motor claims, handling vulnerable customers, strong written and verbal communication, time management, resilience and problem-solving. Category: Customer Service Seniority: Mid Level Tools: Respond, Microsoft Surface Commitment: Full Time Workplace: Hybrid Languages: English