About this role
Technical Services Specialist at Choicehotels. Location: Scottsdale or North Bethesda or Minneapolis. Role: troubleshooting systems, resolving incidents, supporting customers Requirements: 1+ years support/technical experience troubleshooting software and hardware; strong customer-service, communication, and critical-thinking skills; proficiency with Windows, Microsoft Outlook and Excel, ticketing systems; able to work rotating days/nights/weekends. Category: Customer Service Seniority: Entry Level Tools: Windows, Microsoft Outlook, Microsoft Excel, Remedy, Microsoft SQL Server, Zoom Commitment: Full Time Workplace: Onsite Languages: English